Textellent Reviews
Textellent has an overall rating of 5.0 based on 15 reviews. Customer feedback on Textellent is mixed: Textellent reviewers highlight positive aspects like user-friendly interface, excellent customer support, effective communication tools, customizable features, which strongly appeal to small to medium-sized businesses, marketing teams, customer service departments, organizations seeking text messaging solutions. However, Textellent is often criticized for its limited integration options, occasional technical glitches, higher pricing compared to competitors, learning curve for new users.
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How would you rate Textellent?
All Textellent Reviews (15)
brownwolf815
January 31, 2023
"Been using Textellent for ages, but... the updates had me puzzled."
I've been a Textellent user for quite a while, but I found myself needing some help to navigate the recent updates. John Manacop was super helpful in guiding me through those changes. He also offered some great suggestions to enhance our experience with Textellent. Thanks to his advice, we were able to give our clients more info without breaking the bank. It's rare to find support like that. John Manacop truly is a gem of an employee.
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tinydog681
January 01, 2023
"Thrilled to have found this service"
I’m really pleased with this company because they meet all my requirements when I need them the most. Their efficiency is top-notch, and the support is just amazing. Fingers crossed it stays like this for a long time. 🙏🏼🫶🏼
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PatrickSimpson
December 20, 2022
"Alvin's service was truly outstanding"
Alvin's service was truly outstanding. He took his time and ensured I grasped each part of the process!
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sadwolf336
December 07, 2022
"Alvin is fantastic"
Alvin is fantastic; he assisted me in getting Textellent up and running. The system performs wonderfully. I’ve used Textellent before, and I’m returning because it’s just that good.
By the way, Alvin gives top-notch customer service and totally deserves a 20% raise.
By the way, Alvin gives top-notch customer service and totally deserves a 20% raise.
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EvanPeck
December 03, 2022
"Appreciation for Alvin Tyler"
Big thanks to Alvin Tyler! Your service, understanding, and expertise are top-notch. We really appreciate it. Wishing you happy holidays!
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BriannaReynolds
November 22, 2022
"Fantastic Service Experience!"
Teaming up with Textellent has really simplified how we connect with our customers. We can reach out and get replies in just a few minutes. Halloween was a total hit thanks to our Text Blast!!
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Maureen
November 19, 2022
"Outstanding Assistance and Service"
Big shoutout to John for his top-notch support today! He made sure our crew is all set to use our programs at their best! We really appreciate it! Thanks a ton for all you do!!!! Can't wait to collaborate with him again! Wishing him, his family, and the whole Textellent crew a fantastic Thanksgiving! AMAZING!!!
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purplefrog703
August 02, 2022
"Awesome help from the team"
Awesome help from the team! They get back to you super fast and sort out problems in no time. You’re chatting with real folks instead of robots. It really enhances the whole experience!
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AngelStevens
June 15, 2022
"Outstanding service from Textellent!"
Textellent services really stands out as a top-notch option. They've made it easier for me to manage my clients and contacts, plus they assist with setting up appointments and other tasks. Their customer support is fantastic!
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bluefrog487
May 26, 2022
"Definitely Recommend"
This product has been doing wonders for me and has really cut down on the time I spend, allowing me to concentrate on assisting others. I appreciate how adaptable it is for my business needs. I totally recommend it, and the customer support is top-notch!
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Theresa.Ellis
May 26, 2022
"Fantastic Service Provided"
This service is really top-notch. Throughout the year, I can stay connected with my clients, especially when tax season rolls around. My clients can set up their own appointments or shoot us a text for any inquiries they might have.
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PeytonKelley
May 20, 2022
"Remembering My Clients' Birthdays is a Hit!"
My clients really appreciate being acknowledged on their birthdays and during special occasions. Textellent is a great and budget-friendly tool to keep those positive vibes going with clients all year long.
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CharlieBryant
April 01, 2022
"I appreciate the ability to have multiple users..."
I appreciate the ability to have multiple users logged into the platform, and we can all view the text messages that everyone sends. It really simplifies communication when you’ve got a bunch of employees chatting with clients.
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sadkoala517
March 31, 2022
"Growth of Buie & Clay Tax Group"
Thanks to Textellent, our company has been able to keep our existing clients and attract new ones over the last year. If it weren't for this service, we wouldn't be able to effectively support our clients on a larger scale.
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VirgilChapman
March 31, 2022
"A Great Experience"
Today, I had a fantastic chat with Courtney about getting my client list uploaded. She was super knowledgeable about the system and helped me with my list, plus she went above and beyond to teach me how to use the system better. I can't recommend Textellent enough; their customer service is top-notch and their tech support is awesome. 10+
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